DispoX – Dispatch & Route Planning in Real Time
Orders flow in automatically, dispatchers fine-tune tours via drag & drop, and drivers receive every change instantly on their phones.
Where DispoX adds value
DispoX ingests orders automatically, proposes smart tours and keeps the web cockpit and driver app in sync.
Tours can be fine-tuned manually, status messages are shared in real time and dispatch KPIs are always visible inside the cockpit.
Dispatch platform, logistics app, route planning.
Mockup: Dispatcher cockpit & driver app
Highlights – Feature → Value
Automatic order intake
ERP/TMS orders appear in DispoX without manual exports – including validation and prioritisation.
Real-time sync
Desktop updates reach the driver device within seconds together with a push notification.
Manual fine-tuning
Drag & drop, blackout times and capacity hints enable adjustments without stopping the flow.
Status transparency
Automatic customer notifications for “On the way”, “Delivered” or deviations improve the service experience.
KPIs & alerts
Planning time, utilisation and SLA breaches are visualised and pushed to the team.
Solution building blocks
Dispatcher cockpit
Guided planning UI with suggestion logic, capacity view and reusable templates.
Driver app
Android/iOS app with offline buffer, photo proof-of-delivery and digital signature.
Integration layer
APIs & webhooks for ERP, TMS, telematics and customer systems.
Analytics & archive
Historic tour data, KPIs and exports for controlling or customer-facing reports.
Process & collaboration
Project overview
We extend DispoX module by module with dispatchers and drivers in one loop.
- •Process discovery workshops with dispatch & driver teams
- •Joint definition of tour templates and SLA rules
- •Integrations with ERP/TMS and telematics
- •Rollout from pilot region to the full fleet
Project challenges
Data quality
Order data differs per source – we clean, normalise and test automatically.
Driver adoption
Training and ride-alongs highlight the benefits and shortcuts to win the crew over.
Parallel systems
Legacy tools run in parallel at first – DispoX keeps both worlds in sync and flags conflicts.
Operations & compliance
- •EU hosting with documented TOMs and access policies.
- •Role model for dispatch, back office, customer service and drivers.
- •Versioned workflows and audit logs for every tour change.
Rollout & evolution
Sprint cadence: bi-weekly incl. live demo
Typical additions: capacity planning, customer portals, IoT tracking
Principle: Measured KPIs (on-time, utilisation, CO₂) each release
KPIs & impact
Planning time per tour
-40 %
On-time delivery rate
98 %
Support tickets per week
-60 %
“With DispoX we plan tours in minutes and every change reaches the drivers instantly.”
– Logistics programme lead
Frequently asked questions
How flexible are the integrations?
We connect ERP/TMS, telematics or customer systems via API, webhooks or file drops – including mapping & monitoring.
Is there offline support?
Yes. The driver app buffers orders and statuses and syncs automatically once coverage is back.
How is the platform operated?
24/7 monitoring, scheduled security updates and clearly defined SLAs for support and ongoing delivery.
Contact at SODEFA
Talk directly to Mareike Adamy
Mareike coordinates rollout and next steps for DispoX. Reach out – we are happy to share concrete lessons from the dispatch platform.
Mareike Adamy
Marketing & Sales, SODEFA
Discuss a similar solution
From dispatch cockpit to driver app
Project: DispoX dispatch platform. Updated: 10 Dec 2025.