Tour Planner

The route planner for efficient route optimization

Design

2 weeks

Build

3 months

Drivers

150+

Route planning battle-tested in the field

The Tour Planner is a route optimisation tool that helps companies plan and refine deliveries. By factoring in traffic, weather and delivery priorities it keeps routes efficient and cost-effective. Real-time updates and notifications let teams track every drop-off and stay reliable.

Dispatch sets the goals, AI optimises stop order, driver apps feed back live status. Fleets save time while hitting service levels.

Used across courier services, spare parts logistics and prefab deliveries.

Tour Planner screens

Highlights

Live ETA engine

Routes adapt to traffic, weather and service windows.

Driver assist

App lists stops, scanning tools and effortless damage reporting.

Control tower

Dispatch sees bottlenecks, sends pushes and simulates alternatives.

Modules

Orders API

Import via ERP, CSV or customer portal.

Optimization core

Respects priorities, capacities and constraints (e.g. cooling).

Driver app

Offline-capable with photos, signature capture and barcode scanning.

Analytics

Cost, CO₂ and service level per customer or region.

Process

Goals

We combined ride-alongs with drivers, data analysis and a collaborative design sprint.

  • Increase stops per tour without breaking SLAs.
  • Free dispatch from spreadsheets and ad-hoc calls.
  • Give end customers full transparency.

Challenges

Data quality

Addresses and time windows came from multiple systems.

Change management

Drivers needed to trust a new optimisation logic.

Offline operation

Tours must keep running without network coverage.

Operations

  • Containerised services on Azure & AWS.
  • Interfaces to ERP, telematics and customer portals.
  • 24/7 monitoring and incident playbooks.

Rollout & training

Pilot in one city, then scale to five regions.

Driver enablement via micro-learning modules.

Bi-weekly feedback loop straight from the app.

KPIs & Impact

Stops per tour

+18 %

Time per delivery

−9 min

CO₂ per km

−14 %

Frequently asked questions

How do you integrate?

Standard connectors for SAP, Navision plus REST/GraphQL. CSV import stays available.

Is the solution multilingual?

Yes – driver apps and customer comms can be translated per region.

Can customers track live?

Tracking links show ETA, driver and capture feedback after delivery.

Point of contact

First contact at SODEFA

She coordinates the initial conversation and loops in the right specialists from our team.

Mareike Adamy

Marketing & Sales, SODEFA

View LinkedIn profile

First contact for logistics projects

In the intro chat we align on goals, current setup and which building blocks make sense before diving into delivery.

Project: Tourenplaner. Updated: 05 Feb 2026.